
Last week I (Marilee) spent some time at The Metropolitan Regional Career and Technical Center in Providence, Rhode Island. For three days I followed one student, her advisor, and her mentor around, trying to discover the core activities BetterAt needs to support in order to be successful in a school like The MET.
I found five:
- Creating templates.
- Viewing all students’ progress at a glance.
- Suggesting activities or resources to a student.
- Capturing real-time reflections on the go.
- Enabling dialogue and feedback between students, advisors and mentors.
These are all very important activities. But my hunch is that the most important core activity is enabling dialogue between student, advisor and mentor, because without dialogue learning slows and relationships falter. I got a blindingly-obvious glimpse of this truth last week as I watched Diana, Dennis and Dave go about the serious business of learning.
Diana is a sophomore. She plays the flute. Diana wants to pursue a career in music, but she is still sorting out what that means. She thought teaching music might be a good idea, so she got an internship with her own music teacher, teaching little kids how to play the flute. Turns out, it wasn’t a good fit. Her music teacher is a good teacher, but she wasn’t the right mentor. And Diana didn’t enjoy teaching little kids. So Diana looked for another internship. She followed her gut and approached a local theatrical venue with an idea. That’s how she met Dennis.
Dennis is Diana’s mentor. Dennis is the Building Manager and Technical Director at The Stadium Theatre in Woonsocket, RI. He’s new to the mentoring game officially, but he has been giving back to his community nearly his whole life. He agreed to be Diana’s mentor after she walked in off the street—literally—and asked for an internship.
Here is what you need to know about Dennis. Remember the Tom Cruise movie, Jerry Maguire? Remember Jerry’s mentor, Dicky Fox? He was the old-school sports agent who loved getting up in the morning, loved his family, loved his life, loved his work. Dicky was wise. He shared his wisdom with Jerry. Without Dicky Fox, Jerry Maguire would not have become Jerry Maguire. He would never have figured out that the key to success is not showing people the money, but building—and honoring—relationships. Dennis is Dicky Fox.
Dennis is teaching Diana how to engineer sound for live performances. Diana loves this. It gave her another idea—how cool it would be to engineer sound in a recording studio. But sound engineering is not the only thing that Dennis is teaching Diana. Last term, Diana organized a performance of local bands that raised $700 for local charity.

Then there is Dave. Dave is Diana’s advisor. In a regular school, Dave would be called a teacher. At The MET, he is called an advisor. The difference is important. Dave has been Diana’s advisor since 9th grade. This is also important. He will be her advisor until she graduates. Dave spends a lot of time with Diana, guiding her, challenging her, celebrating her progress. Dave knows Diana really well. Sometimes Diana thinks that’s not such a good thing. But Dave knows that his relationship with Diana is the foundation on which she learns. Diana knows this too. She just won’t admit it to Dave.
Diana is on a great path. She has ideas and determination, and a talented team of caring adults to guide her. Diana’s future is glowing. How much of that is due to her talents and drive? How much is due to Diana’s parents and family? How much is due to Dave and Dennis’s guidance? We can’t know. But what we can see, what is obvious, is that none of Diana’s success has happened alone.